Due to recent announcements from various authorities in different Thai provinces regarding restrictions to enter each province in order to prevent the spread of the current outbreak of COVID-19
Bangkok Airways Public Company Limited realizes the inconvenience that may be caused to its passengers; therefore, the airline will facilitate passengers who were issued their tickets (Point of sales – Thailand) before, or from 17 April and scheduled to travel before 30 June 2021. Those passengers who wish to amend their travel plans may have fees waived for rebooking or alternatively may request a refund in the form of a travel voucher to be used for future ticketing. Passengers can make any necessary changes up to 24 hours prior to their flight. More information can be seen at www.bangkokair.com/travel-voucher (terms and conditions apply).
Passengers who wish to amend their travels with no new specified travel date (open ticket) can submit their request via https://forms.office.com/r/WjcEEfQX2L within 24 hours prior to the proposed departure date. The airline will use the information provided via such a form in order to further accommodate passengers.
Passengers who purchased their tickets directly with Bangkok Airways may contact the Call Center Tel 1771 or 02-270-6699 from 8 a.m. – 8 p.m. to make any desired changes.
– PG Live Chat: https://bit.ly/3hXocjG
– Bangkok Airways Office https://www.bangkokair.com/our-offices
Passengers who booked their tickets through travel agencies are advised to directly contact their agents for further arrangements.
Moreover, the airline encourages passengers to check announcements, orders, and travel procedures, for each destination prior to travel from the related authorities such as:
The Centre for COVID-19 Situation Administration (CCSA)
Airports of Thailand www.airportthai.co.th/en/
Department of Airports www.facebook.com/DepartmentOfAirports/
Bangkok Airways apologizes for the inconvenience caused and the airline remains committed to the safety and hygiene of our passengers and employees as the highest priority. The airlines strictly implement surveillance measures to prevent the spread of COVID-19