Dusit Thani Laguna Phuket’s Chief Concierge, Mrs Janjira Buakaew (right in hoto) has recently become a member of the Les Clefs d’or Thailand Association, a highly esteemed international concierge association. She will participate in monthly meetings, activities, seminars and training sessions organized by the Association before reaching Les Clefs d’Or’s Golden Key pin in 2 years.
Les Clefs d’ Or, officially registered as Union Internationale des Concierge d’Hotels, is an international network of professional concierges committed to improving and maintaining the quality of service provided by concierge staff around the world. Les Clefs d’Or also encourages members to continuously advance their professional abilities, ensuring they can advise their clientele and provide excellent travel experiences and authentic hospitality with a “can-do” spirit, leading to guest satisfaction and exceeding expectations.
“We are very proud of Mrs Buakaew, she is truly one of the best concierges of our resort,” says General Manager Mr Peter Komposch. “She is a native Phuketian and her knowledge is always useful to our guests. With her 20 years of experience at Dusit Thani Laguna Phuket, she is definitely an asset to the team and we are proud of her success.”
Photo shown: Mrs Janjira Buakaew (right) poses with Dusit Thani Laguna Phuket’s Front Office Manager, Mrs Natwara Phechheed (left) after receiving the special pin from Les Clefs d’Or Thailand Association.