The certification is awarded by the International Organisation for Standardisation (ISO) and covers all aspects of the resort’s operation, including accommodation, housekeeping, restaurants and kitchens, fitness centre, kids’ club, and the engineering works for the spa, banqueting, human resources, and gardening.
“Environmental responsibility is one of the main elements of Centara corporate policy, and it applies to every one of our properties,” says David Good, vice president of operations at Centara Hotels and Resorts.
“The staff at the individual hotels always participate with enormous enthusiasm, and at Kata we have had very practical ideas being suggested by the team and implemented.
“Consequently everyone at the resort is thrilled that they have played a part in the awarding of this ISO standard, which demonstrates international acceptance of the resort’s environmental management systems.”
Centara Kata Resort Phuket also last year gained the EarthCheck Bronze Award, designed for the travel and hospitality industry and conferred only after a year’s worth of verifiable operational data has been analysed by EarthCheck.
“We are very proud indeed to gain ISO certification, which will be recognised by our guests and business partners alike as a guarantee of our commitment to the environment,” says the resort’s hotel manager, Mr. Michael Gaarde-Nielsen. “Everyone here is delighted, as it was a real team effort.”