8:25 pm - Friday September 30, 2016

AirAsia to temporarily close online booking service

Air Asia will temporarily close its online booking service

Thai Air Asia will temporarily close its online booking service as it prepares to move its operations from Bangkok Suvarnabhumi Airport to Bangkok Don Mueang Airport on 01 October 2012.

The low cost airline has announced that it will be performing an airport code switch from Suvarnabhumi Airport to Mueang Airport and therefore its computer system would be closed from 10pm, 27 July to 11pm 29 July 2012.

During this period, guests will be unable to make new bookings, through agents, airport sales office and travel service centres for flights going to or from Bangkok during the travel period of 01 October 2012 onwards.

Passengers on all Bangkok flights for the travel period of 01 October 2012 onwards will also be temporarily affected by not being able to access the manage My Booking function or web check-in.

Passengers with travel dates before 01 October 2012 or those to fly from other destinations outside Bangkok like Chiang Mai or Phuket remain unaffected.

Once the airport code change has been completed, passengers travelling from Bangkok from 01 October 2012 will receive an updated itinerary with the new code (DMK).

“Passengers who wish to make a booking or make changes to any flights in and out of Bangkok with the travel period of October 1 onwards are advised to do so before 10pm of July 27 or after 11pm of July 30,” the company said in the statement.

Filed in: Business, Travel & Food

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